I'm a mixed-methods UX Research lead with more than a decade of professional experience. My most recent work focuses on employee-facing tools and services and includes extensive research supporting service design and operational processes. I specialize in research methodology, implementing UX-metrics programs, and information architecture.

I’ve lead research or consulted on UX for numerous companies, including:

Google logo
Hubspot logo
Constant Contact logo
Rally UXR logo
Propify logo

I'm passionate about contributing to the UX community at-large. In addition to holding a position as an Assistant Professor at Bentley University's Human Factors in Information Design Master's Program, I’ve presented and spoken by invitation at several organizations, including:

Airbus logo
Babson University logo
Bentley University logo
Drexel University logo
Klaviyo logo
Lesley University logo
Northeastern University logo
UC Berkeley logo
UXPA Boston logo
UXU Google logo
Wayfair logo
World IA Day logo